Online Training Webinars Email Cover Page Process overview System overview FAQ Frequently Ask Questions Hot User Tips and Tricks
Have clients sign and fax back important documents directly to your email, using MongoFAX®
All documents received via MongoFAX® are fully searchable.
Omit the MongoFAX® Cover Page from the scanned "Fax Contents" you receive.
Send one MongoFAX® transmission to unlimited recipients.
MongoFAX® Cover Pages can be filled out digitally, or handwritten
Your MongoFAX® Cover Page can remember email addresses previously entered.
FREE MongoFAX® Online Training Webinars hosted daily.
Basic MongoFAX® Instructions




Have clients sign and fax back important documents directly to your email, using MongoFAX®

Are you aware that anyone who has received a MongoFAX® from you, also has the ability to fax all of their paper-based documents directly to your email address using this service? It's quick and easy way to save time, money and close deals faster, while maintaining the quality and security of all of your business transactions.
 
Here's How:
When your recipient receives the MongoFAX® in their email they must print out the attached "Fax Contents". Page one of those "Fax Contents" will always be the MongoFAX® Cover Sheet you filled out and originally sent along with your documents. In order for your recipient(s) to fax any paper-based documents directly to your email, they simply place that SAME COVER PAGE that printed out with their "Fax Contents" on top of whatever they need to send you. Then fax it, along with their paper work, to the "Fax Only To" number located on the bottom of your MongoFAX® Cover Sheet.
 
Important:
Your MongoFAX® Toll Free number get's removed from the Cover Page upon transmission, so you MUST remember to inform your recipient of what number to fax to in order for them to successfully return documents. We recommend re-iterating your dedicated MongoFAX® number in the Notes Box. It's that simple.







All documents received via MongoFAX® are fully searchable

Use your favorite desktop search tool to locate keywords contained within every received MongoFAX®. For documents viewed in Adobe Reader, click on the Binoculars icon located on the top tool bar to begin your search







Omit the MongoFAX® Cover Page from the scanned "Fax Contents" you receive.

To omit the Cover Page within your Fax Contents simply enter the email address: NOECP@MONGONET.NET in the CC: field of your MongoFAX® cover sheet prior to faxing your paperwork. Use this feature when archiving, or any time the Cover Page is not needed.







Send one MongoFAX® transmission to unlimited recipients

Instead of faxing the same document to ten different people, save time and effort by using MongoFAX® to send the documents to yourself once, then forwarding it to an unlimited number of recipients from your own email inbox.







MongoFAX® Cover Pages can be filled out digitally, or handwritten

To save time, open your MongoFAX® Cover Page in an authentic version of Adobe Reader 5.0 or higher, then type in the information relative to your transmission needs, print and fax.
 
No access to a computer? No problem. A printed, blank copy of your Cover Page can be handwritten on for convenient, on the go access. Just make sure to follow the handwriting requirements located at the top of every printed MongoFAX® Cover Page.







Your MongoFAX® Cover Page can remember email addresses previously entered

This feature is known as Auto-Complete, which can be activated by following the steps below:
  1. Open MongoFAX® Cover Page.
  2. Click on "Edit" on the top tool bar, then select "Preferences"
  3. On the table of contents to the left, select "Forms"
  4. To your right you will see a section entitled "auto-complete"
  5. There will be a drop down menu most likely set to "Off"
  6. Simply change that setting to "Basic", select "OK" and your good to go
 
After you activate the Auto-Complete feature in Adobe, the cover sheet will remember any email addresses entered from that point forward. It will not remember any past email addresses entered prior to changing this setting







FREE MongoFAX® Online Training Webinars hosted daily

Whether you are first hearing about MongoFAX® or a seasoned user, you are invited to participate in a live training class hosted daily by a certified MongoFAX® Account Manager. These "webinars" are held online, last about 15 minutes, and cover everything you need to know about the service and its applications.
 
Training is not required but highly recommended. Click here for upcoming webinar registration instructions, or contact the MongoFAX® Training team at training@mongonet.net
 
 
To Learn More Contact:
Customer Service
Toll Free: 866.482.2229







Basic MongoFAX® User Instructions.

 
  1. OPEN Cover Page
  2. SAVE Cover Page to Your Desktop
  3. TYPE Email Addresses
  4. PRINT Cover Page
  5. FAX Cover Page PLUS Your Documents to the Toll Free Number at the bottom of the Cvoer Page
 
That's it! Your documents will instantly be scanned and routed to your desired recipient(s) by MongoFAX® secure, automated systems.